[cisco-voip] 7920 shared Line
Ryan Ratliff
rratliff at cisco.com
Mon Jan 23 12:23:11 EST 2006
Why not a simple hold/resume?
-Ryan
On Jan 23, 2006, at 12:01 PM, Bill Riley III wrote:
I have a two 7920 wireless phones for technical support personnel so
they may walk around the building and still be reached by an internal
extension. We have this DN shared with their desk phone, a 7940, so
they may always be reached at the same extension. I need to be able
to receive a call on my desk 7940 and then be able to move it to the
7920 phone so I can walk around to the server room and other parts of
the building. The customer is saying that when they are on the 7920
phone they see a barge soft key but it does not do anything. Is it
possible to take the call from the desk phone and “move” it on to the
wireless phone and vice versa? I would rather not setup a park slot
but will if that is the only solution. Any advice would be appreciated.
Thanks,
Bill Riley
Network Engineer
briley at jackhenry.com
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