[cisco-voip] CTI Event log error on CCMSysUser

Ryan Ratliff rratliff at cisco.com
Thu Jan 26 13:50:27 EST 2006


Also check to make sure the account hasn't been locked in AD (if you  
are using AD).

-Ryan

On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:

CTIERR_DIRECTORY_LOGIN_FAILED =                     0x8CCC0060;

did you test the username and password with https://server/ccmuser  ?

/Wes

Erick Bergquist wrote:
> Getting this on both servers in cluster every 5
> seconds.
> I have looked at everything and can't find out what is
> trying to use this to correct the issue.
>
> Event Type:	Error
> Event Source:	Cisco CTIManager
> Event Category:	None
> Event ID:	3
> Date:		1/26/2006
> Time:		11:43:06 AM
> User:		N/A
> Computer:	PUB
> Description:
> Error: kCtiProviderOpenFailure - CTI application
> failed to open
> provider
>   CTIconnectionId: 2539
>   Login User Id: CCMSysUser
>   Reason code.: -1932787616
>   IPAddress:
>   App ID: Cisco CTIManager
>   Cluster ID: StandAloneCluster
>   Node ID: 172.16.1.2
> Explanation: Application is unable to open provider.
> Recommended Action: Check the reason code and correct
> the problem.
> Restart CTIManager if problem persists..
>
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