[cisco-voip] CTI Event log error on CCMSysUser

[Erick Bergquist]

They do not have AD plugin installed (wasn't there)
and was told they we're not. What is interesting
though is I can't pull up the CCMSysUser in User ->
Global Directory. I can only see it in DC Directory
admin tool. In there it shows as "CCM SysUser" with a
space on the front page but if you pull up the
properties all the OU values equal CCMSysUser without
space.  

How can I find out what is logging in with this, it is
just a pub/sub and unity with no IPCC, etc and all
extra services are disabled for most part. 

--- Ryan Ratliff <rratliff at cisco.com> wrote:

> Also check to make sure the account hasn't been
> locked in AD (if you  
> are using AD).
> 
> -Ryan
> 
> On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:
> 
> CTIERR_DIRECTORY_LOGIN_FAILED =                    
> 0x8CCC0060;
> 
> did you test the username and password with
> https://server/ccmuser  ?
> 
> /Wes
> 
> Erick Bergquist wrote:
> > Getting this on both servers in cluster every 5
> > seconds.
> > I have looked at everything and can't find out
> what is
> > trying to use this to correct the issue.
> >
> > Event Type:	Error
> > Event Source:	Cisco CTIManager
> > Event Category:	None
> > Event ID:	3
> > Date:		1/26/2006
> > Time:		11:43:06 AM
> > User:		N/A
> > Computer:	PUB
> > Description:
> > Error: kCtiProviderOpenFailure - CTI application
> > failed to open
> > provider
> >   CTIconnectionId: 2539
> >   Login User Id: CCMSysUser
> >   Reason code.: -1932787616
> >   IPAddress:
> >   App ID: Cisco CTIManager
> >   Cluster ID: StandAloneCluster
> >   Node ID: 172.16.1.2
> > Explanation: Application is unable to open
> provider.
> > Recommended Action: Check the reason code and
> correct
> > the problem.
> > Restart CTIManager if problem persists..
> >
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> 


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