[cisco-voip] CTI Event log error on CCMSysUser

[Erick Bergquist]

Able to login with the user on CCMUser with default
password, 12345

--- Erick Bergquist <erickbe at yahoo.com> wrote:

> 
> They do not have AD plugin installed (wasn't there)
> and was told they we're not. What is interesting
> though is I can't pull up the CCMSysUser in User ->
> Global Directory. I can only see it in DC Directory
> admin tool. In there it shows as "CCM SysUser" with
> a
> space on the front page but if you pull up the
> properties all the OU values equal CCMSysUser
> without
> space.  
> 
> How can I find out what is logging in with this, it
> is
> just a pub/sub and unity with no IPCC, etc and all
> extra services are disabled for most part. 
> 
> --- Ryan Ratliff <rratliff at cisco.com> wrote:
> 
> > Also check to make sure the account hasn't been
> > locked in AD (if you  
> > are using AD).
> > 
> > -Ryan
> > 
> > On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:
> > 
> > CTIERR_DIRECTORY_LOGIN_FAILED =                   
> 
> > 0x8CCC0060;
> > 
> > did you test the username and password with
> > https://server/ccmuser  ?
> > 
> > /Wes
> > 
> > Erick Bergquist wrote:
> > > Getting this on both servers in cluster every 5
> > > seconds.
> > > I have looked at everything and can't find out
> > what is
> > > trying to use this to correct the issue.
> > >
> > > Event Type:	Error
> > > Event Source:	Cisco CTIManager
> > > Event Category:	None
> > > Event ID:	3
> > > Date:		1/26/2006
> > > Time:		11:43:06 AM
> > > User:		N/A
> > > Computer:	PUB
> > > Description:
> > > Error: kCtiProviderOpenFailure - CTI application
> > > failed to open
> > > provider
> > >   CTIconnectionId: 2539
> > >   Login User Id: CCMSysUser
> > >   Reason code.: -1932787616
> > >   IPAddress:
> > >   App ID: Cisco CTIManager
> > >   Cluster ID: StandAloneCluster
> > >   Node ID: 172.16.1.2
> > > Explanation: Application is unable to open
> > provider.
> > > Recommended Action: Check the reason code and
> > correct
> > > the problem.
> > > Restart CTIManager if problem persists..
> > >
> > >
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> 
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