[cisco-voip] CTI Event log error on CCMSysUser

[Erick Bergquist]

Thanks, that fixed those errors up.

--- Ryan Ratliff <rratliff at cisco.com> wrote:

> You'll need to restart Tomcat and maybe CTI.
> 
> -Ryan
> 
> On Jan 26, 2006, at 2:39 PM, Erick Bergquist wrote:
> 
> Ryan,  Thanks. If they are different ... and we
> change
> registry to match do we need to restart CCM or
> Extended services, reboot server?
> 
> --- Ryan Ratliff <rratliff at cisco.com> wrote:
> 
> > CCMSysUser is used by EM.
> >
> > Check out the registry entry HKLM\Software\Cisco
> > Systems, Inc.
> > \DirectoryConfiguration\Appusers\CCMSysUser\
> >
> > There will be a Password (used by AD) and
> > DCDPassword (or something
> > similar).  Use passwordutils to encrypt 12345 and
> > make sure that's
> > what is in the registry.
> >
> > -Ryan
> >
> > On Jan 26, 2006, at 2:19 PM, Erick Bergquist
> wrote:
> >
> > Able to login with the user on CCMUser with
> default
> > password, 12345
> >
> > --- Erick Bergquist <erickbe at yahoo.com> wrote:
> >
> >>
> >> They do not have AD plugin installed (wasn't
> > there)
> >> and was told they we're not. What is interesting
> >> though is I can't pull up the CCMSysUser in User
> > ->
> >> Global Directory. I can only see it in DC
> > Directory
> >> admin tool. In there it shows as "CCM SysUser"
> > with
> >> a
> >> space on the front page but if you pull up the
> >> properties all the OU values equal CCMSysUser
> >> without
> >> space.
> >>
> >> How can I find out what is logging in with this,
> > it
> >> is
> >> just a pub/sub and unity with no IPCC, etc and
> all
> >> extra services are disabled for most part.
> >>
> >> --- Ryan Ratliff <rratliff at cisco.com> wrote:
> >>
> >>> Also check to make sure the account hasn't been
> >>> locked in AD (if you
> >>> are using AD).
> >>>
> >>> -Ryan
> >>>
> >>> On Jan 26, 2006, at 1:40 PM, Wes Sisk wrote:
> >>>
> >>> CTIERR_DIRECTORY_LOGIN_FAILED =
> >>
> >>> 0x8CCC0060;
> >>>
> >>> did you test the username and password with
> >>> https://server/ccmuser  ?
> >>>
> >>> /Wes
> >>>
> >>> Erick Bergquist wrote:
> >>>> Getting this on both servers in cluster every 5
> >>>> seconds.
> >>>> I have looked at everything and can't find out
> >>> what is
> >>>> trying to use this to correct the issue.
> >>>>
> >>>> Event Type:	Error
> >>>> Event Source:	Cisco CTIManager
> >>>> Event Category:	None
> >>>> Event ID:	3
> >>>> Date:		1/26/2006
> >>>> Time:		11:43:06 AM
> >>>> User:		N/A
> >>>> Computer:	PUB
> >>>> Description:
> >>>> Error: kCtiProviderOpenFailure - CTI
> application
> >>>> failed to open
> >>>> provider
> >>>>   CTIconnectionId: 2539
> >>>>   Login User Id: CCMSysUser
> >>>>   Reason code.: -1932787616
> >>>>   IPAddress:
> >>>>   App ID: Cisco CTIManager
> >>>>   Cluster ID: StandAloneCluster
> >>>>   Node ID: 172.16.1.2
> >>>> Explanation: Application is unable to open
> >>> provider.
> >>>> Recommended Action: Check the reason code and
> >>> correct
> >>>> the problem.
> >>>> Restart CTIManager if problem persists..
> >>>>
> >>>>
> >>
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> >>>>
> >>>
> >>
> >
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> >>>>
> >>>
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> >>>
> >>
> >
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> >>>
> >>>
> >>
> >>
> >>
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