[cisco-voip] Status of phones in ccm 4.1.3

[Wes Sisk]

'actively monitor' is a bit vague.  please clarify -

there are monitoring and recording packages to record conversations
there are perfmon counters on CM to show what lines are in use, how  
many calls to a specific location, almost any 'how many' question.
there is presence information in CM5.x, In cm 4.x there are shared  
lines, CTI Line monitoring, and clients such as Attendant Console and  
ARC Console that allow you to check another user's line status.

Locations based call admission control on CM allows CM to patrol the  
amount of media bandwidth to a remote location.
The NAM module for the c6k platforms capture statistics and raw data  
on signaling and media in the network independent of call control agent.

/Wes

On Jun 30, 2006, at 9:32 PM, Bob A. Bowie wrote:

I am needing a way to actively monitor phone calls on the network.
Someone told me about web attendant but I cannot seem to find any
documentation for it in 4.1.

Is this still an active product?  any other solutions to monitor  
phone usage
real time?  preferable no cost but need any solutins.

thanx
bob


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