[cisco-voip] Status of phones in ccm 4.1.3

[Wes Sisk]

Attendant Console.

/Wes

On Jul 1, 2006, at 11:00 AM, Bob A. Bowie wrote:

I am looking for realtime status of phones - on-hook, off-hook, busy,  
registered, not registered.
I would like to view this from one screen, that say an operator could  
monitor

----- Original Message ----- From: "Wes Sisk" <wsisk at cisco.com>
To: "Bob A. Bowie" <bababooey at cox.net>
Cc: <cisco-voip at puck.nether.net>
Sent: Saturday, July 01, 2006 1:39 AM
Subject: Re: [cisco-voip] Status of phones in ccm 4.1.3


> 'actively monitor' is a bit vague.  please clarify -
>
> there are monitoring and recording packages to record conversations
> there are perfmon counters on CM to show what lines are in use,  
> how  many calls to a specific location, almost any 'how many'  
> question.
> there is presence information in CM5.x, In cm 4.x there are shared   
> lines, CTI Line monitoring, and clients such as Attendant Console  
> and  ARC Console that allow you to check another user's line status.
>
> Locations based call admission control on CM allows CM to patrol  
> the amount of media bandwidth to a remote location.
> The NAM module for the c6k platforms capture statistics and raw  
> data  on signaling and media in the network independent of call  
> control agent.
>
> /Wes
>
> On Jun 30, 2006, at 9:32 PM, Bob A. Bowie wrote:
>
> I am needing a way to actively monitor phone calls on the network.
> Someone told me about web attendant but I cannot seem to find any
> documentation for it in 4.1.
>
> Is this still an active product?  any other solutions to monitor   
> phone usage
> real time?  preferable no cost but need any solutins.
>
> thanx
> bob
>
>
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