[cisco-voip] Status of phones in ccm 4.1.3
Bob A. Bowie
bababooey at cox.net
Sat Jul 1 11:00:07 EDT 2006
I am looking for realtime status of phones - on-hook, off-hook, busy,
registered, not registered.
I would like to view this from one screen, that say an operator could
monitor
----- Original Message -----
From: "Wes Sisk" <wsisk at cisco.com>
To: "Bob A. Bowie" <bababooey at cox.net>
Cc: <cisco-voip at puck.nether.net>
Sent: Saturday, July 01, 2006 1:39 AM
Subject: Re: [cisco-voip] Status of phones in ccm 4.1.3
> 'actively monitor' is a bit vague. please clarify -
>
> there are monitoring and recording packages to record conversations
> there are perfmon counters on CM to show what lines are in use, how many
> calls to a specific location, almost any 'how many' question.
> there is presence information in CM5.x, In cm 4.x there are shared lines,
> CTI Line monitoring, and clients such as Attendant Console and ARC
> Console that allow you to check another user's line status.
>
> Locations based call admission control on CM allows CM to patrol the
> amount of media bandwidth to a remote location.
> The NAM module for the c6k platforms capture statistics and raw data on
> signaling and media in the network independent of call control agent.
>
> /Wes
>
> On Jun 30, 2006, at 9:32 PM, Bob A. Bowie wrote:
>
> I am needing a way to actively monitor phone calls on the network.
> Someone told me about web attendant but I cannot seem to find any
> documentation for it in 4.1.
>
> Is this still an active product? any other solutions to monitor phone
> usage
> real time? preferable no cost but need any solutins.
>
> thanx
> bob
>
>
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