[cisco-voip] can't display caller ID normally

[Robert Harvey]

It sounds as though you are supervising the transfer to your
subscribers.  Goto the "Call Transfer" page of a subscriber and check
whether you have "Release to Switch" or "Supervise Transfer" under the
Transfer Type section.  If it is set to Supervise, test using Rlease to
Switch on a subscriber to make sure it works as needed.  You can use
Bulk Edit to change this for all subscribers if it ends up working for
you.

Robert.




Message: 5
Date: Thu, 6 Jul 2006 10:37:54 +0800 (CST)
From: " ??? " <king-1195 at 163.com>
Subject: [cisco-voip] can't display caller ID normally
To: cisco-voip at puck.nether.net 
Message-ID: <44AC7782.000021.10298 at bj163app56.163.com>
Content-Type: text/plain; charset="gb2312"


I configure AutoAttendant through call router and call handler in unity
,but the caller number can't display and it prompts "From Voicemail" on
phone before the call is picked up.And after picking up it,the caller
number is display normally . Why ?
Configuration step: 
1. set CTI route point with line 3888(DID) in CCM 
2. On line 3888, all call is forward to voicemail 
3. On Unity?set call routing: all call ,which calling number is on
voicemail pilot, is send to greetings Administrator 
4. On unity, set call handlers:Opening Greeting & Operater 
Opening Greeting:call input 0 to send call to operater call handler 
Operater:transfer all call to reception extension 3800
What'wrong with my configuration ? and  better configuration for me ?
I post the question on CISCO forum ,but it can't reslove until now.So I
hope it can reslove here.
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddb95c7

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Robert Harvey
Network Support Analyst
Fleming College
Peterborough, ON, Canada
Office (705) 749-5513
Fax (705) 749-5540
experience.success
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