[cisco-voip] IPCC Route Point busy after 4 calls

[Jonathan Charles]

I am licensed for 150 CTI ports, I have 26 configured.

I am also seeing this error in the log:

774: Jul 19 15:04:01.875 CDT
%MIVR-EXECUTOR_MGR-4-EXECUTOR_UNCAUGHT_EXCEPTION:Worker received an
uncaught exception : Uncaught exception message=Uncaught exception
while executing task - ParallelExecutor WorkOrder :: Mnemonic=
ROUTE_CALL_EV Task=com.cisco.wf.subsystems.jtapi.TAPIPortGroup$30 at 420611
from SS_TEL_ROUTE_CALL_EV,Exception=java.lang.NullPointerException



Jonathan

On 7/19/06, Ryan Ratliff <rratliff at cisco.com> wrote:
> How many CTI ports do you have?
>
> If you only have 4 ports and there is no port to redirect the 5th
> call to then it will fail.
>
> -Ryan
>
> On Jul 19, 2006, at 3:47 PM, Jonathan Charles wrote:
>
> New install, CCM4.1(3)sr3b, IPCC 3.5(3)sr3...
>
> CTI RP has maximum calls 5000 and the script application has 100
> calls, yet after four calls in queue, the fifth call to the RP gets a
> busy signal.
>
> What am I missing?
>
>
>
>
> Jonathan
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