[cisco-voip] Calling Party Name Question

[Keith Klevenski]

Hi all,

 

I know this is going to be a total n3wb question, but here goes...

 

The Calling Party Name is provided by the telco and I'm assuming there
is no way to change this internally on specific calling numbers for
outbound calls that leave our PRIs.  We provide managed/hosted telephony
services for a couple of our customers' small offices and they reported
that a couple of calls they made to others showed our company name
instead of theirs.  This would be expected of course, but I just wanted
to confirm that there is no way to change that on our end (CCM 3.3 soon
to be 4.1.3, MGCP), but is strictly on the telco side.  I'm assuming
this is the case and I'm also assuming the telco isn't going to put a
different CPN on outbound calls from specific calling numbers.

 

Are my assumptions correct?  

 

TIA!!

 

Keith Klevenski

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