[cisco-voip] Calling Party Name Question

Ryan Ratliff rratliff at cisco.com
Fri Jul 21 13:03:21 EDT 2006


You can put whatever you want in there but your telco doesn't have to  
honor it (and most don't IIRC).   It may even be that the destination  
telco does a lookup in its own database to set the calling party  
name.  Pretty much all you can do is set the correct calling party  
number and make sure your telco has the correct name associated with  
that number.  From there I think it's out of your hands.

-Ryan

On Jul 21, 2006, at 11:09 AM, Keith Klevenski wrote:

Hi all,



I know this is going to be a total n3wb question, but here goes…



The Calling Party Name is provided by the telco and I’m assuming  
there is no way to change this internally on specific calling numbers  
for outbound calls that leave our PRIs.  We provide managed/hosted  
telephony services for a couple of our customers’ small offices and  
they reported that a couple of calls they made to others showed our  
company name instead of theirs.  This would be expected of course,  
but I just wanted to confirm that there is no way to change that on  
our end (CCM 3.3 soon to be 4.1.3, MGCP), but is strictly on the  
telco side.  I’m assuming this is the case and I’m also assuming the  
telco isn’t going to put a different CPN on outbound calls from  
specific calling numbers.



Are my assumptions correct?



TIA!!



Keith Klevenski

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