[cisco-voip] Calling Party Name Question
Ryan Ratliff
rratliff at cisco.com
Fri Jul 21 13:03:21 EDT 2006
You can put whatever you want in there but your telco doesn't have to
honor it (and most don't IIRC). It may even be that the destination
telco does a lookup in its own database to set the calling party
name. Pretty much all you can do is set the correct calling party
number and make sure your telco has the correct name associated with
that number. From there I think it's out of your hands.
-Ryan
On Jul 21, 2006, at 11:09 AM, Keith Klevenski wrote:
Hi all,
I know this is going to be a total n3wb question, but here goes…
The Calling Party Name is provided by the telco and I’m assuming
there is no way to change this internally on specific calling numbers
for outbound calls that leave our PRIs. We provide managed/hosted
telephony services for a couple of our customers’ small offices and
they reported that a couple of calls they made to others showed our
company name instead of theirs. This would be expected of course,
but I just wanted to confirm that there is no way to change that on
our end (CCM 3.3 soon to be 4.1.3, MGCP), but is strictly on the
telco side. I’m assuming this is the case and I’m also assuming the
telco isn’t going to put a different CPN on outbound calls from
specific calling numbers.
Are my assumptions correct?
TIA!!
Keith Klevenski
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