[cisco-voip] Calling Party Name Question

[Bell, Joe]

Actually, this is a great question.  

 

Calling Name or CNAME is very similar to DNS in that it is a distributed
database out in the SS7 network that contains numbers to "owner" name
mappings.  This database costs carriers money to subscribe to and there
are various levels of subscription.  That's why some smaller carrier
don't have CNAME at all or maybe only a subset of names lookups.  So,
your question gets to this:  Whomever assigned you guys the numbers,
that you in turn have assigned to your customers, entered your companies
name in the CNAME database as the owners of those numbers.  In order to
change the delivered CNAME globally, you need to have that entity update
the database with the correct companies ownership of those digits.

 

Joe

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Keith Klevenski
Sent: Friday, July 21, 2006 8:10 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calling Party Name Question

 

Hi all,

 

I know this is going to be a total n3wb question, but here goes...

 

The Calling Party Name is provided by the telco and I'm assuming there
is no way to change this internally on specific calling numbers for
outbound calls that leave our PRIs.  We provide managed/hosted telephony
services for a couple of our customers' small offices and they reported
that a couple of calls they made to others showed our company name
instead of theirs.  This would be expected of course, but I just wanted
to confirm that there is no way to change that on our end (CCM 3.3 soon
to be 4.1.3, MGCP), but is strictly on the telco side.  I'm assuming
this is the case and I'm also assuming the telco isn't going to put a
different CPN on outbound calls from specific calling numbers.

 

Are my assumptions correct?  

 

TIA!!

 

Keith Klevenski



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