[cisco-voip] CallManager Trace File
Kevin Thorngren
kthorngr at cisco.com
Mon Jul 24 16:09:53 EDT 2006
Here are a few things you can look at....
I have seen where disabling then re-enabling the traces will start them
writing again.
I have also seen where filters to the traces have been applied, i.e.,
device based tracing or where the traces were moved to drive F: but we
were looking on C:. You can check the path in the bottom of the trace
config page.
It is possible there is a permissions issue to the trace folder. You
can try changing the location to see if this is the issue.
Kevin
On Jul 24, 2006, at 2:43 PM, Aman Chugh wrote:
> Andrew,
>
> It is not very clear what exactly is the Issue ,are you not able to
> set callmanager traces or are you having issues with CDR.if tracing
> use the following link for seting up traces on your traces,do remeber
> that traces affect performance of the system and eat up disk space.
>
> BTW What Issue are you troubleshooting with Traces.
>
> http://www.cisco.com/warp/public/788/AVVID/cm_trace.html
>
> Aman
>
>
> On 7/25/06, net w0rker <netwirker at gmail.com> wrote: Hi Buddies,
>>
>> I got one question here about CCM trace file.
>> My system somehow can't log calls into CCM files properly. I checked
>> trace configuration, call log is enabled. Call log information is
>> very important to maintain Callmanger system. But if call log having
>> probelm I really don't know how to troubleshoot the problem. I
>> mentioned this problem with Cisco TAC before. They explained my sytem
>> not running stable. It's doesn't make sense as call processing well.
>> And CPU and memory usage is OK.
>>
>> Did you guys having this problem before. Any suggestion?
>>
>> Thanks!
>>
>> Andrew Xue
>>
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>>
>>
>
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