[cisco-voip] Digit Manipulation in Cisco Unity

[Bell, Joe]

I don't know iof a way to do this in Unity, but you can with a
translation patter.  You say, "Hey Man, when Unity sends MWI to CCM, it
does not go through translation pattern process!"  And by default, you
would be correct.  However, if you go into Service Parameters,
CallManager, and find this setting:  "Multiple Tenant MWI Modes" set
this to True.  This tells CallManager to run MWI digits through the
translation process before it tries to flip the phone lights.  Now you
can build a translation pattern for ripping off the 899.

Joe

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Thursday, July 27, 2006 7:47 AM
To: Sechaba Mokoena
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Digit Manipulation in Cisco Unity

In Unity the only thing I could think of would be to change each  
subscriber's MWI numbers.

Alternatively you can configure CCM to strip the 899 if you wish.   
You have to enable a CM service parameter "Multiple Tenant MWI Modes"  
first.   This will allow you to set up a translation pattern in CM to  
strip the 899 from the calling party number for calls to the MWI on/ 
off numbers.

-Ryan

On Jul 27, 2006, at 10:22 AM, Sechaba Mokoena wrote:

Hi,



I'm sending this e-mail on behalf of a client. Please assist.





Basically, I've setup up Call Manager to add the prefix 899 in front  
of and extension before it forwards it to the Unity Server.

Everything works fine, except when it needs to turn on the MWI  
light....is there a way to strip the 899 from the UNITY number when it  
tries to turn on the light on the Call Manager? The MWI works if I  
add the number without the prefix as an alternate MWI extension; I  
need UNITY to strip the 899 prefix.





Best regards,



Sechaba Mokoena

Systems Engineer
Bytes Technology Group - Systems Integration

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