[cisco-voip] CCM 5 on VMWare Server 1.0.0

[Ted Nugent]

Right on with the hardware failure deal scenario...
emailing licensing and waiting for someone in RTP or
SJ to come on shift is unacceptable. During working
hours in the states turn around is pretty quick but
I've found that APT and EMEA are good at "AVVID" TAC
but licensing is non-existent! I had the exact
scenario you mentioned with Unity at 1am Eastern US
time and had to wait until 8:30am the next day to get
a .lic file! The customer was furious because they
fronted most of their calls through a unity AA. The HP
guy was there to replace the motherboard within 3
hours as contracted but we had to wait an additional 4
hours for a new .lic file. And yes I did try calling
in a P1 but no one could and/or knew how to help.
That’s Unity
 now if you have the same problem with
your CM Cluster its Goodbye Cisco and Hello Avaya for
your customer.

--- Ryan LaTorre <rlatorre at unislumin.com> wrote:

> 
> Not to tow the cisco line too much, I would argue
> that the 3.4GB of
> patches in three months is a good thing.  Cisco is
> undoubtedly dealing
> with a large number of bugs, which should be
> expected of a new product.
> Cisco has done their part to keep it on New Product
> Hold, primarily
> approving lab deployments in which the real issues
> will be discovered.
> The patches have come fast and furious which tells
> me they're feverishly
> ramping up the stability.
> 
> Having said that, I agree with the demo licensing
> sentiments 100%.
> There needs to be something readily available for
> partners and Cisco SEs
> to work with.
> 
> Demo licensing isn't my only concern though.
> Consider the operational
> impact. The publisher hardware dies (somehow). An
> extra server is
> brought into service to quickly replace it, but wait
> - to activate and
> use it a special licensing request has to be
> fulfilled. I don't know how
> long that takes, especially if it's 2am.  Or
> replacing a subscriber with
> new hardware - it may be advantageous to build a new
> server with a new
> entity, add it into the cluster, and subsequently
> remove the existing
> one a few days later.  This will no longer be
> possible.
> 
> I understand the need for licensing, but the
> operational impact has to
> also be considered and some flexibility built-in.
> 
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Jonathan
> Charles
> Sent: Thursday, July 27, 2006 2:17 PM
> To: Ted Nugent
> Cc: cisco-voip at puck.nether.net; Serg; Andrew Riley
> Subject: Re: [cisco-voip] CCM 5 on VMWare Server
> 1.0.0
> 
> What's really stupid here is that they offer demo
> licenses for Unity,
> IPCC, CiscoWorks (90 day), etc... Why not CCM5?
> 
> My guess is that Cisco doesn't want anyone playing
> with it, so they
> won't report back how buggy it is (come on guys,
> Cisco has released
> 3.4GB of patches (on a 1.2GB install DVD) in the
> past three months..
> 
> That's very bad.
> 
> 
> 
> Jonathan
> 
> On 7/27/06, Ted Nugent <tednugent69 at yahoo.com>
> wrote:
> > I can't agree enough. We have at least 4 midsize
> customers that are 
> > looking to migrate to CM5 however we are very
> reluctant to perform any
> 
> > sort of migration until we can get some sort of
> license for our lab.
> > We've been around and around with our Cisco SE's
> but have yet to get a
> 
> > definitive answer. Cisco's pumped up
> > CM5 for all of our/their customers and are leaving
> their partners 
> > asses in the wind on this. Very frustrating! I
> can't imagine how much 
> > money they've lost already over something that
> seems to be a no 
> > brainer!
> >
> > --- Jonathan Charles <jonvoip at gmail.com> wrote:
> >
> > > I have had little or no problems installing CCM5
> on VMWare... the 
> > > problem is licensing... Cisco needs to release a
> demo license (5 
> > > phones, 2 nodes) for lab purposes (if they want
> anyone to even think
> 
> > > about deploying this thing).
> > >
> > > Until we have completed lab testing (which we
> cannot do with 5), 
> > > there is no way in hell we will deploy it in our
> network.
> > >
> > > Cisco's loss (our network has 240,000 users).
> > >
> > >
> > >
> > >
> > > Jonathan
> > >
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