[cisco-voip] 7940/7941 - device profile settings lost with EM.

[Andrew Riley]

Has any one come across this scenario? I have a customer experiencing
this.

 

A user with  a 7940 dev profile logs into a 7941 and looses the speed
dial associated with the second line button. if they log back into a
7940 it appears again.

 

A 7941 profile can log into a 7940 with no issue and speed dials are
retained.

 

Button template of the phone the device profile is the same. 

 

Searched CCO and could not find anything easily.

 

Any thoughts / experiences

 

 

Andrew Riley

Senior Communications Engineer

Alphawest Services Pty Ltd

T: +61 (0)2 9263 5669

F: +61 (0)2 9263 5889
W: http://www.alphawest.com.au <http://www.alphawest.com.au/> 



 

 

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