[cisco-voip] Unity and SRST
Lelio Fulgenzi
lelio at uoguelph.ca
Sun Jul 30 22:39:01 EDT 2006
I'm thinking for AA. We have backup AA running on IPCC Express and I think we're seriously considering going to it full time and using Unity as the backup.
Two main reasons:
a.. There is no way to dial an extension that is not configured somehow in Unity as either a subscriber or a call handler. Yes, I know there is a system transfer call handler, but that would entail the user knowing that the person they are calling does not have voicemail or some roundabout way of sending them to that call handler as an error condition, or possibly, and I never thought about it until now, using that instead of a custom call handler. Hmmm, time for the test centre.
b.. External calls are transferred as internal calls, so we can never use the forward busy internal/external feature on call manager. We used to use ROLM PhonemailTM as our autoattendant and it could transfer external as external no problem. Ah, the good ol' days. ;)
----- Original Message -----
From: Ted Nugent
To: Lelio Fulgenzi ; Paul Yago ; Charles J. Boening ; cisco-voip at puck.nether.net
Cc: Jacob Jensen
Sent: Sunday, July 30, 2006 10:30 PM
Subject: Re: [cisco-voip] Unity and SRST
I've personally have not configured this yet but PIMG
supports analog connections so yes that's another
alternative. However, I've heard that its tons easier
then the old PBXLink Digital integrations which I tend
to still have nightmares about. I always think of "out
of box" solutions but that's a good point. I guess it
all depends on home much you really NEED Unity at your
remote site.
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_data_sheet0900aecd80106ee5.html
--- Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> I don't even pretend to understand analog
> integrations, but what about a few analog FXS ports
> on the local router that are used to connect to the
> local Unity? Is digital the only CallManager
> integration supported?
> ----- Original Message -----
> From: Ted Nugent
> To: Paul Yago ; Charles J. Boening ;
> cisco-voip at puck.nether.net
> Cc: Jacob Jensen
> Sent: Sunday, July 30, 2006 7:40 PM
> Subject: Re: [cisco-voip] Unity and SRST
>
>
> Yes if I understand your question correctly. You
> need
> CM or CME to register your VM ports. There is no
> way
> to register SRST directly with Unity yet... that
> is an
> ongoing feature request. So if you have Unity at a
> remote site and it looses communication with CM or
> CME
> then you have no way to call into Unity. However
> if
> your Unity server is located at the central site
> with
> CM then you can use the PSTN to access Unity
> providing
> the pilot is a DID AND the PSTN supports RDNIS.
>
> --- Paul Yago <pyago at adomo.com> wrote:
>
> > Ted, are you saying the Unity will fail in a
> remote
> > site when the WAN is
> > down because Unity can't register with SRST? Are
> > there cases where Unity
> > may exist remotely without an accompanied
> > callmanager?
> >
> > -Paul
> >
> > -----Original Message-----
> > From: Ted Nugent [mailto:tednugent69 at yahoo.com]
> > Sent: Friday, July 28, 2006 4:24 PM
> > To: Paul Yago; Charles J. Boening;
> > cisco-voip at puck.nether.net
> > Cc: Jacob Jensen
> > Subject: Re: [cisco-voip] Unity and SRST
> >
> > Hmm... sounds like you'd just like SRST to call
> > Unity
> > over the PSTN as opposed to the WAN correct? If
> so
> > then you can take a look at the SRST integration
> > guide. This works like a champ in the lab but
> real
> > world if your provider doesn't support RDNIS
> you'll
> > never get it to to work unless you have the call
> > routed to an AA with a directory handler or
> > something
> > similar. If you can get RDNIS to be passed
> through
> > the
> > cloud then you'll also need to add alternate
> > extension
> > to the subscribers profile with thier PSTN
> number.
> > Take a look at the SRST guide and see if that
> helps.
> > What you can't do is route to Unity from a
> remote
> > site
> > that HAS a local Unity server in SRST since
> there is
> > no skinny registration in SRST mode like CME
> does.
> >
> >
>
>
http://www.cisco.com/univercd/cc/td/doc/product/voice/srst/srst33/srst33
> > ad/srs_mail.htm#wp1348791
> >
> > HTH Ted
> >
> > --- Paul Yago <pyago at adomo.com> wrote:
> >
> > > Hello,
> > >
> > > Has anyone been able to successfully deploy a
> > > centralized Unity
> > > solution, where the branch offices - having
> > neither
> > > a local call manager
> > > nor a Unity server - operate using SRST when
> the
> > WAN
> > > is down? Unity
> > > claims that they don't support such SRST
> > situations,
> > > however I've hear
> > > that some have been able to tweek a solution.
> Can
> > > anyone with knowledge
> > > of this give some hints?
> > >
> > > Thanks,
> > > Paul
> > >
> > >
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> >
> >
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