[cisco-voip] Recieved Calls List Digits Lose Prefix

Nick csvoip at googlemail.com
Mon Jul 31 06:53:36 EDT 2006


We have an issue with a number of remote sites with the Recieved calls list,
on the gateways we have added the translation rules to prefix the digits
with a 90, the telco (BT in UK) sends the digits without the zero such as
207XXXXXXX, the translation rule prefixes the 90 so incoming calls show as
90207XXXXXXX so therefore if the call is missed the Missed calls list will
show the correct number and they can just hit dial, however as soon as the
call is connected by someone answering it the 90 gets droppped. This is
currently happening on all our sites with the telco BT, but not on our
PRI provided by Colt at HQ site. The translation rules are the same for all
our gateways including Branch and HQ. I presume that the telco will be able
to make the change but does anyone know what needs to be changed in order
for me to communicate the issue to the telco efficiently.
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