[cisco-voip] Cannot get phones to register to local Subscriber

[Kevin Thorngren]

I suspect the problem (or at least most of it) is the fact that the CCM 
service needed to be activated.  This is similar to adding a new CCM 
node to the cluster.  When you do this ALL of the servers in the 
cluster need to be rebooted.  The existing nodes in the cluster won't 
learn about the new nodes and make connections to them dynamically.  
They need to be rebooted to create the connections.

When you get down time try to reboot the cluster and see if you can 
then register the phones to the subscribers.  I am not 100% sure this 
will resolve the issue but you will need to do this anyway for these 
nodes to communicate properly.  There might be other issues such as 
database connectivity that could be causing the problem as well.

Kevin
On May 2, 2006, at 4:49 PM, Arnold, Paul wrote:

> Hello,
> Based on the threads on this list I realize this is likely a simple
> question.
> I have inherited a Call Manager 3.2.3 cluster. There are 3 CMs at 3
> sites - a Publisher at the head office and a CM Subscriber at each
> remote office. All phones are all currently configured to register with
> the CM PUB at the head office.
> At the remote sites I want the phones to register with the local CM and
> use the PUB as a secondary. I have configured DHCP and created a new CM
> Group with the local CM as the primary, but the phone I am testing with
> gets a "Registration Rejected" message.
> I have verified that TFTP is running and the xml file for this phone is
> there, but I don't know what else to look at in the CM configuration to
> suggest this server NOT receive phone registrations.
>
> I looked outside the CM admin interface and discovered that in the CM
> Service Activation the local CM is not running the CDR Insert service. 
> I
> tried adding it and got an error, so I backed off.
>
> Any help would be appreciated.
>
> Thanks,
> Paul
>
>
>
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