[cisco-voip] Cannot get phones to register to local Subscriber

[Arnold, Paul]

Hello,
Based on the threads on this list I realize this is likely a simple
question.
I have inherited a Call Manager 3.2.3 cluster. There are 3 CMs at 3
sites - a Publisher at the head office and a CM Subscriber at each
remote office. All phones are all currently configured to register with
the CM PUB at the head office. 
At the remote sites I want the phones to register with the local CM and
use the PUB as a secondary. I have configured DHCP and created a new CM
Group with the local CM as the primary, but the phone I am testing with
gets a "Registration Rejected" message.
I have verified that TFTP is running and the xml file for this phone is
there, but I don't know what else to look at in the CM configuration to
suggest this server NOT receive phone registrations.

I looked outside the CM admin interface and discovered that in the CM
Service Activation the local CM is not running the CDR Insert service. I
tried adding it and got an error, so I backed off.

Any help would be appreciated.

Thanks,
Paul



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