[cisco-voip] Incompatible destination
Kevin Thorngren
kthorngr at cisco.com
Fri May 5 10:12:08 EDT 2006
Hi Nick,
The one thing I notice different is the Bearer Capability. Is the
phone that is not working video enabled?
You can place the command "bearer-cap speech" on the voice port to
force the calls to use audio only.
Kevin
On May 5, 2006, at 9:58 AM, Nick Kassel wrote:
> I have a rather odd issue with a couple of phones, they are unable to
> dial certain numbers and the debug says Incompatible destination after
> it appears to timeout, this is only happening on these two phones and
> they are setup with exactly the same CSS and using the same gateway as
> the other phones in the office who can dial the number fine.
> I have tried deleting the phone and re adding it to the CCM, setting
> it back up again and this appeared to resolve the issue but it has now
> re appeared.
> Anyone come across anything like this before?
>
>
> The debugs of the failed call and from a working phone are as follows
>
> Debug 1 from one of the phones who’s call fails
>
> London_PRI1#
> *May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying typeplan for
> sw-type 0x12 is 0x0 0x0, Calling num 6424
> *May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying typeplan for
> sw-type 0x12 is 0x0 0x0, Called num 73908587
> *May 3 07:47:53.482: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8
> callref = 0x04AC
> Bearer Capability i = 0x8890A3
> Standard = CCITT
> Transfer Capability = Unrestricted Digital
> Transfer Mode = Circuit
> Transfer Rate = 64 kbit/s
> Channel ID i = 0xA9839F
> Exclusive, Channel 31
> Calling Party Number i = 0x0081, '6424'
> Plan:Unknown, Type:Unknown
> Called Party Number i = 0x80, '73908587'
> Plan:Unknown, Type:Unknown
> *May 3 07:47:53.642: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8
> callref = 0x84AC
> Channel ID i = 0xA9839F
> Exclusive, Channel 31
> *May 3 07:47:54.590: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8
> callref = 0x84AC
> Cause i = 0x84D8 - Incompatible destination
> *May 3 07:47:54.594: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8
> callref = 0x04AC
> *May 3 07:47:54.638: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8
> callref = 0x84AC
>
>
> Debug 2 from a working phone
>
> *May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: Applying typeplan for
> sw-type 0x12 is 0x0 0x0, Calling num 6515
> *May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: Applying typeplan for
> sw-type 0x12 is 0x0 0x0, Called num 73908587
> *May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8
> callref = 0x04AD
> Bearer Capability i = 0x8090A3
> Standard = CCITT
> Transfer Capability = Speech
> Transfer Mode = Circuit
> Transfer Rate = 64 kbit/s
> Channel ID i = 0xA9839F
> Exclusive, Channel 31
> Calling Party Number i = 0x0081, '6515'
> Plan:Unknown, Type:Unknown
> Called Party Number i = 0x80, '73908587'
> Plan:Unknown, Type:Unknown
> *May 3 07:49:00.338: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8
> callref = 0x84AD
> Channel ID i = 0xA9839F
> Exclusive, Channel 31
> *May 3 07:49:01.338: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd = 8
> callref = 0x84AD
> *May 3 07:49:05.090: ISDN Se0/0/0:15 Q931: RX <- CONNECT pd = 8
> callref = 0x84AD
> *May 3 07:49:05.094: ISDN Se0/0/0:15 Q931: TX -> CONNECT_ACK pd = 8
> callref = 0x04AD
> *May 3 07:49:05.790: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8
> callref = 0x04AD
> Cause i = 0x8090 - Normal call clearing
> *May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8
> callref = 0x84AD
> *May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8
> callref = 0x04AD
>
>
>
>
>
>
> ***********************************************************************
> ************************
>
>
> The information contained in this e-
> mail is strictly confidential, some or all
>
> of which may be legally privileged. It is for the intended recipient on
> ly.
>
> Access to this e-
> mail by any other person is prohibited. If you are not the
>
> intended recipient, any use, disclosure, copying, printing, distributio
> n of,
>
> replying to or any action taken or omitted to be taken in reliance on t
> his
>
> e-
> mail, is prohibited and may be unlawful. Please contact the sender imme
> diately
> should this e-mail have been incorrectly addressed or transmitted.
>
>
> You accept that any instructions are deemed to have been given at the t
> ime the
>
> recipient(s) accesses them and that delivery receipt does not constitut
> e
>
> acknowledgement or receipt by the intended recipient(s). You accept tha
> t there
>
> may be a delay in processing the instructions received from e-
> mails after
>
> Charles Stanley has received them. You are advised that urgent, time se
> nsitive
> and confidential communications should not be sent by e-mail.
>
> You acknowledge that e-mails are not secure and you accept the risk of
>
> malfunction, viruses, unauthorised interference, mis-
> delivery or delay.
>
> ***********************************************************************
> *************************
>
>
> Charles Stanley & Co. Ltd
> Registered Office: 25 Luke Street London EC2A 4AR
>
> Tel: 0207 739 8200 Fax: 0207 739 7798
> Registered in England No. 1903304
>
>
> Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles
> Stanley & Co. Ltd
>
>
> Authorised and Regulated by the Financial Services Authority, Member of
> the
>
> London Stock Exchange, International Securities Markets Association, an
> d The London International Financial Futures &
> Options Exchange.
>
>
> This footnote also confirms that this email message has been swept by M
> cAfee
> VirusScan and SurfControl Email Filter software.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: text/enriched
Size: 10595 bytes
Desc: not available
Url : https://puck.nether.net/pipermail/cisco-voip/attachments/20060505/2e639432/attachment.bin
More information about the cisco-voip
mailing list