[cisco-voip] Incompatible destination
Nick Kassel
Nick.Kassel at Charles-Stanley.co.uk
Fri May 5 10:24:44 EDT 2006
Thanks Kevin, that's it working fine now, I have come across this
command before but did not twig it was the same issue.
________________________________
From: Kevin Thorngren [mailto:kthorngr at cisco.com]
Sent: Friday, May 05, 2006 3:12 PM
To: Nick Kassel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Incompatible destination
Hi Nick,
The one thing I notice different is the Bearer Capability. Is the phone
that is not working video enabled?
You can place the command "bearer-cap speech" on the voice port to force
the calls to use audio only.
Kevin
On May 5, 2006, at 9:58 AM, Nick Kassel wrote:
I have a rather odd issue with a couple of phones, they are
unable to dial certain numbers and the debug says Incompatible
destination after it appears to timeout, this is only happening on these
two phones and they are setup with exactly the same CSS and using the
same gateway as the other phones in the office who can dial the number
fine.
I have tried deleting the phone and re adding it to the CCM,
setting it back up again and this appeared to resolve the issue but it
has now re appeared.
Anyone come across anything like this before?
The debugs of the failed call and from a working phone are as
follows
Debug 1 from one of the phones who's call fails
London_PRI1#
*May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying typeplan
for sw-type 0x12 is 0x0 0x0, Calling num 6424
*May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying typeplan
for sw-type 0x12 is 0x0 0x0, Called num 73908587
*May 3 07:47:53.482: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8
callref = 0x04AC
Bearer Capability i = 0x8890A3
Standard = CCITT
Transfer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '6424'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '73908587'
Plan:Unknown, Type:Unknown
*May 3 07:47:53.642: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd =
8 callref = 0x84AC
Channel ID i = 0xA9839F
Exclusive, Channel 31
*May 3 07:47:54.590: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd
= 8 callref = 0x84AC
Cause i = 0x84D8 - Incompatible destination
*May 3 07:47:54.594: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8
callref = 0x04AC
*May 3 07:47:54.638: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP
pd = 8 callref = 0x84AC
Debug 2 from a working phone
*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: Applying typeplan
for sw-type 0x12 is 0x0 0x0, Calling num 6515
*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: Applying typeplan
for sw-type 0x12 is 0x0 0x0, Called num 73908587
*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8
callref = 0x04AD
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '6515'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '73908587'
Plan:Unknown, Type:Unknown
*May 3 07:49:00.338: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd =
8 callref = 0x84AD
Channel ID i = 0xA9839F
Exclusive, Channel 31
*May 3 07:49:01.338: ISDN Se0/0/0:15 Q931: RX <- ALERTING pd =
8 callref = 0x84AD
*May 3 07:49:05.090: ISDN Se0/0/0:15 Q931: RX <- CONNECT pd = 8
callref = 0x84AD
*May 3 07:49:05.094: ISDN Se0/0/0:15 Q931: TX -> CONNECT_ACK pd
= 8 callref = 0x04AD
*May 3 07:49:05.790: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd
= 8 callref = 0x04AD
Cause i = 0x8090 - Normal call clearing
*May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8
callref = 0x84AD
*May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP
pd = 8 callref = 0x04AD
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Registered in England No. 1903304
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd
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