[cisco-voip] help with macro to record crs

[James Grace]

Hey I got the desktop record function to work. but it only seems to work
with one agent.  And this agent is me..  I did all the config from desktop
administrator on my laptop, which is the same machine I have desktop and
supervisor agent installed on.  Not sure if this have something to do with
it 

 

  _____  

From: Geoff Knosher (gknosher) [mailto:gknosher at cisco.com] 
Sent: Monday, May 08, 2006 11:00 AM
To: James Grace
Subject: RE: help with macro to record crs

 

James...call me at 

 

Geoff Knosher 
Systems Engineer 
GA Commercial 
Cisco Systems 
500 Northridge Road 
Atlanta, GA 30350 
Direct: (678) 352-2724 
Cell:    (770) 337-3240 
 <mailto:gknosher at cisco.com> gknosher at cisco.com 
 <http://www.cisco.com/> www.cisco.com 

 

 

  _____  

From: James Grace [mailto:jgrace at digitelusa.net] 
Sent: Monday, May 08, 2006 10:46 AM
To: cisco-voip at puck.nether.net; ask-icd-ivr-support at external.cisco.com
Subject: help with macro to record crs

Im trying to create a macro to do a continue recording of agents in ipcc
express 4.0.3..

i have desktop admin install on one of the agents workst.  I know you goto
workflow to create the macro.   But im alittle stump at this point.

 

James D. Grace 

CCNP CCNA MCSE MCDBA

Sr. System Engineer / Professional Svc.

Digitel Corporation

 

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