[cisco-voip] shared line operation different in 4 vs. 3
Frazee, Timothy
Timothy_Frazee at adp.com
Wed May 10 10:35:21 EDT 2006
All,
Just did an upgrade from 3.3.4 to 4.1.3sr3a. Client had multiple shared
lines all over the place. As they are now interested in line groups to
change the way they route calls, they brought up a good question.
Before, on 3.3.4, if another phone was using the shared line, all the
other phones that also shared that line showed the caller info on the
lcd screen. Its quite handy with the secretaries.
Now with 4, it just shows line status (on hook, off hook, ringing). Has
anyone seen this? Does anyone know how to make this work like it did in
3.3.4?
Timothy Frazee
Network Solutions
Automatic Data Processing, Inc.
Dealer Services
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