[cisco-voip] Attendant console users

[Ortiz, Carlos]

Nick,
 
When you set up a broadcast hunt group it puts the users in a queue and then the AC user needs to pick up the call.  Check page 37 in this doc.  You will also need to execute this BAT file ( C:\ProgramFiles\Cisco\CallManagerAttendant\bin\acconfig.bat) on your AC server to enable broadcast groups.  I tested this once but ended up not using it becuase the location did not want the callers to be put into a queue.
 
Carlos 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Nick Kassel
Sent: Fri 5/5/2006 7:16 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant console users



I am about to install IPT to one of our branch offices, they will have two attendant consoles which I have configured to have 4 lines each shared between the two ac's

I have set up each ac user to have there own ac user ID, but how can I add the lines into the hunt group as for example acuser1, Line 1 and acuser2, line 1 when the DN is the same as this is a shared line, I wish both ac users lines to ring at the same time. The docs state that you can set up a pilot point as a broadcast hunt but I do not have this option available only First Available Hunt Group Member and Longest Idle Hunt Group Member. We are on 4.1(3)SR1.

 

 

 




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