[cisco-voip] shared line operation different in 4 vs. 3

[Lelio Fulgenzi]

Others have already mentioned the privacy service parameter, but there is another one, the 'built-in bridge' parameter. These two parameters existed in 3.3(4) but with different names and when we upgraded, their state was not maintained and it caused a bit of a service interruption for us.

There is, however, an additional caveat. In 3.3(4) when someone was on the shared line, only the active phone could make an outbound call or receive an inbound call on that line. With 4.1(3) the shared line is accessible by anyone that has that shared line. For example, previously, and inbound call would present as a callwaiting beep if the shared line was in use, but now, all lines ring.

--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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  ----- Original Message ----- 
  From: Frazee, Timothy 
  To: cisco-voip at puck.nether.net 
  Sent: Wednesday, May 10, 2006 10:35 AM
  Subject: [cisco-voip] shared line operation different in 4 vs. 3


  All,

   

  Just did an upgrade from 3.3.4 to 4.1.3sr3a. Client had multiple shared lines all over the place. As they are now interested in line groups to change the way they route calls, they brought up a good question.

   

  Before, on 3.3.4, if another phone was using the shared line, all the other phones that also shared that line showed the caller info on the lcd screen. Its quite handy with the secretaries.

   

  Now with 4, it just shows line status (on hook, off hook, ringing). Has anyone seen this? Does anyone know how to make this work like it did in 3.3.4?

   

  Timothy Frazee 

  Network Solutions

  Automatic Data Processing, Inc.

  Dealer Services

   



   



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