[cisco-voip] documentation woes (again)

Kevin Thorngren kthorngr at cisco.com
Thu May 11 12:17:14 EDT 2006


Yes, the Hold Reversion Timer feature is in 4.2(1)sr1, just checked one  
of my servers.  Sorry, I u don't have an answer why the docs are  
unclear about this.

Here is the help info for your reading pleasure:

Clusterwide Parameters (Feature - Hold Reversion)

Hold Reversion Duration : This parameter specifies the number of  
seconds that a call remains on hold before Cisco CallManager reverts  
the call back to the phone that placed the call on hold. When the value  
specified in this parameter expires, a hold reversion notification  
(audio and/or visual) occurs on the holding party's phone until the  
call is answered or the value specified in the Maximum Hold Duration  
Timer service parameter expires. Be sure to specify a value in this  
parameter that is lesser than the value specified in the Maximum Hold  
Duration Timer service parameter; if a greater value is specified in  
this parameter, the Maximum Hold Duration Timer will expire first and  
the held call will be dropped. A value of zero disables the hold  
reversion feature.
This is a required field.
Default: 0.
Unit: sec.
Minimum: 0.
Maximum: 1200.

Hold Reversion Notification Interval : This parameter specifies the  
number of seconds that must elapse between notifications of a call on  
hold. When the time specified in the Hold Reversion Duration service  
parameter expires, Cisco CallManager reverts the call back to the phone  
that placed the call on hold and reminds the user of the call on hold.  
Reminder notification occurs by either ringing the phone once, flashing  
the line and handset light once, or beeping once, depending on the  
phone's state and the selections made in the Ring Setting of Busy  
Station and Ring Setting of Idle Station service parameters. The timer  
in this parameter resets after each notification and the notification  
occurs again when the specified interval elapses. For example, if a  
phone has Beep Only configured for both Ring Setting parameters, the  
Hold Reversion Interval service parameter is set to 30 seconds, and a  
call is waiting on hold, when the Hold Reversion Duration service  
parameter expires, the phone will beep once every 30 seconds until the  
call is answered or the value specified in the Maximum Hold Duration  
Timer service parameter expires. If Disable is selected for the Ring  
Setting parameter, no notification occurs when the Hold Reversion  
Interval expires. You can also disable the notification by setting this  
parameter to zero. If Ring is selected for the Ring Setting parameter,  
Cisco CallManager converts that setting for hold calls only (no change  
to incoming call settings as specified by the Ring Setting parameters)  
to Ring Once and rings the phone only one time at the expiry of the  
Hold Reversion Interval (so that for calls reverting from hold, the  
phone will not ring continuously).
This is a required field.
Default: 30.
Unit: sec.
Minimum: 0.
Maximum: 1200.

Kevin

On May 11, 2006, at 9:59 AM, Lelio Fulgenzi wrote:

> so i'm ready the release notes for 7940/60 8.0.2 and it talks about  
> hold reversion timer for CallManager 4.2(1)sr1 and I'm all like 'hold  
> reversion timer' I haven't heard of that in 4.2. So I double checked  
> the 4.2(1) release notes and there's nothing there. Is this a new  
> feature added in SR1 and why do the SR1 release notes not mention  
> anything of this?
>  
> It's really hard to plan upgrades when you don't get the whole  
> picture. :(
>  
> ----------------------------------------------------------------------- 
> ---------
> Lelio Fulgenzi, B.A.
> Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Sanity First : Number of days with fewer than
> 50 messages in my inbox at the end of the day:   buffer  
> overrun_______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
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