[cisco-voip] documentation woes (again)

[Lelio Fulgenzi]

Thanks Kevin. And I remember a session that talked about no new features in SRs.  I guess we have to be glad when we get them. ;)


  ----- Original Message ----- 
  From: Kevin Thorngren 
  To: Lelio Fulgenzi 
  Cc: cisco-voip at puck.nether.net 
  Sent: Thursday, May 11, 2006 12:17 PM
  Subject: Re: [cisco-voip] documentation woes (again)


  Yes, the Hold Reversion Timer feature is in 4.2(1)sr1, just checked one of my servers. Sorry, I u don't have an answer why the docs are unclear about this.

  Here is the help info for your reading pleasure:

  Clusterwide Parameters (Feature - Hold Reversion) 

  Hold Reversion Duration : This parameter specifies the number of seconds that a call remains on hold before Cisco CallManager reverts the call back to the phone that placed the call on hold. When the value specified in this parameter expires, a hold reversion notification (audio and/or visual) occurs on the holding party's phone until the call is answered or the value specified in the Maximum Hold Duration Timer service parameter expires. Be sure to specify a value in this parameter that is lesser than the value specified in the Maximum Hold Duration Timer service parameter; if a greater value is specified in this parameter, the Maximum Hold Duration Timer will expire first and the held call will be dropped. A value of zero disables the hold reversion feature. 
  This is a required field.
  Default: 0.
  Unit: sec.
  Minimum: 0.
  Maximum: 1200.

  Hold Reversion Notification Interval : This parameter specifies the number of seconds that must elapse between notifications of a call on hold. When the time specified in the Hold Reversion Duration service parameter expires, Cisco CallManager reverts the call back to the phone that placed the call on hold and reminds the user of the call on hold. Reminder notification occurs by either ringing the phone once, flashing the line and handset light once, or beeping once, depending on the phone's state and the selections made in the Ring Setting of Busy Station and Ring Setting of Idle Station service parameters. The timer in this parameter resets after each notification and the notification occurs again when the specified interval elapses. For example, if a phone has Beep Only configured for both Ring Setting parameters, the Hold Reversion Interval service parameter is set to 30 seconds, and a call is waiting on hold, when the Hold Reversion Duration service parameter expires, the phone will beep once every 30 seconds until the call is answered or the value specified in the Maximum Hold Duration Timer service parameter expires. If Disable is selected for the Ring Setting parameter, no notification occurs when the Hold Reversion Interval expires. You can also disable the notification by setting this parameter to zero. If Ring is selected for the Ring Setting parameter, Cisco CallManager converts that setting for hold calls only (no change to incoming call settings as specified by the Ring Setting parameters) to Ring Once and rings the phone only one time at the expiry of the Hold Reversion Interval (so that for calls reverting from hold, the phone will not ring continuously). 
  This is a required field.
  Default: 30.
  Unit: sec.
  Minimum: 0.
  Maximum: 1200.

  Kevin

  On May 11, 2006, at 9:59 AM, Lelio Fulgenzi wrote:


    so i'm ready the release notes for 7940/60 8.0.2 and it talks about hold reversion timer for CallManager 4.2(1)sr1 and I'm all like 'hold reversion timer' I haven't heard of that in 4.2. So I double checked the 4.2(1) release notes and there's nothing there. Is this a new feature added in SR1 and why do the SR1 release notes not mention anything of this?
     
    It's really hard to plan upgrades when you don't get the whole picture. :(
     
    --------------------------------------------------------------------------------
    Lelio Fulgenzi, B.A.
    Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
    (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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