[cisco-voip] network vs user hold

[Ryan Ratliff]

IIRC user hold is pressing the Hold softkey.  Network hold is being  
placed on hold by the server because the user is transfering you,  
initiating an ad hoc conference, etc.

-Ryan

On May 16, 2006, at 10:14 AM, Lelio Fulgenzi wrote:

Just so I understand network vs. user hold, is user hold when I  
actually press the hold button or are there other scenarios, like  
when I press transfer or answer a callwaiting call, etc? What would  
be an example of a network hold? I'm guessing when you call Unity  
autoattendant and it begins the transfer process?

When would someone want a different user hold vs network hold?

As for multi-cast vs uni-cast, I'm guessing if the source is a WAV  
file, uni-cast will start playing the way file from the beginning  
each time? and multi-cast will simply start playing at whereever the  
current position is?

I know you guys know this stuff! ;)

------------------------------------------------------------------------ 
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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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