[cisco-voip] question regarding options for calling party in a voicemail box..
Tim Reimers
tim.reimers at asheville.k12.nc.us
Tue May 16 16:07:55 EDT 2006
Is it possible to set up either the CCM or Unity, such that--
when a calling party begins to hear a users VM message, they can hit a
key and be transferred to an outside number--
(ie, someone calls me, gets my VM, and for people who know it, hitting
"7" will redirect them to my cell phone)
Another IT group in town has this feature enabled-- its -very- handy
for their internal usage.. in their case, the average user doesn't know
that pushing "7" does that, but
the helpdesk does- so they can track someone down just a little
faster...
thanks, Tim
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