[cisco-voip] question regarding options for calling party inavoicemail box..

[Voll, Scott]

That in and of it self is worth looking at an upgrade from 4.0 to 4.2.

 

Thanks for the info, Ben.

 

Scott

 

________________________________

From: Ben D. Kusa [mailto:BDKusa at sgh.com] 
Sent: Tuesday, May 16, 2006 4:26 PM
To: Voll, Scott; Tim Reimers; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] question regarding options for calling party
inavoicemail box..

 

Also in unity 4.2 you can set the caller input to an alternate contact
number instead of a call handler and that number is configurable via the
user logon page or unity administration

 

Thanks

Ben 

781-907-9256

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Tuesday, May 16, 2006 4:56 PM
To: Tim Reimers; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] question regarding options for calling party
inavoicemail box..

 

Yes, unity does this.  Create a call handler for your cell phone then Go
under the subscriber and click on caller input.

 

You can add a different one for each number.  I put our helpdesk on 1
and my cell on 2.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Tuesday, May 16, 2006 1:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] question regarding options for calling party in
avoicemail box..

 

 

Is it possible to set up either the CCM or Unity, such that-- 

when a calling party begins to hear a users VM message, they can hit a
key and be transferred to an outside number-- 

(ie, someone calls me, gets my VM, and for people who know it, hitting
"7" will redirect them to my cell phone) 

Another IT group  in town has this feature enabled-- its -very- handy
for their internal usage.. in their case, the average user doesn't know
that pushing "7" does that, but

the helpdesk does- so they can track someone down just a little
faster... 

 

thanks, Tim 

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