[cisco-voip] Unity down problem

[Lelio Fulgenzi]

You can use the 'free' IPCCx version to setup a quick recording saying that voicemail is down, perhaps use the aa.aef script to allow them to enter extensions if you use Unity for AA.

Remember that in 4.1(3) (and probably a little earlier) you use hunt groups, et al. for voice ports, so it's in the hunt pilot configuration that you would configure this.

--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: Scott O'Donnell 
  To: Richard van Berkel 
  Cc: cisco-voip at puck.nether.net 
  Sent: Wednesday, May 17, 2006 8:12 AM
  Subject: Re: [cisco-voip] Unity down problem


  Richard,

  I just ran into this myself and got an answer from TAC.
  On your last Voicemail Port, configure the forward NoAn/Busy/? to the extension that you want to be called in the event that Unity is down.


  Scott




------------------------------------------------------------------------------
  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Richard van Berkel
  Sent: Wednesday, May 17, 2006 5:23 AM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] Unity down problem


  Hi,

  I got a question.
  What is th ebest way to do the following?

  When Unity crashes and all phones are forwarded to voicemail.
  The caller gets a disconnect after the call is answered with no answer or busy.

  Do I configured the voicemail ports for transferring to a directory number?


  Richard







------------------------------------------------------------------------------


  _______________________________________________
  cisco-voip mailing list
  cisco-voip at puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20060517/9bdb5f46/attachment.html