[cisco-voip] Mcafee 8.0 and CM CSA Conflict - McShield service terminating

[Erick Bergquist]

I am seeing a conflict between McAfee VirusScan Enterprise v8.0.0 patch version 1 and CSA v4.5.1 build 639. 
 
When the network associates McShield service starts when CSA is started , the McShield service terminates unexpectedly a couple dozen times. This is causing other cisco call manager related services to get briefly hung up on the server also. 
 
If I stop CSA, then start McShield, then start CSA after McShield is started all appears to be fine.  
 
I have done several bug searches and come up empty. I am planning on applying latest CSA on call manager but can't find anything yet that confirms a newer CSA fixes this or not.  



Was curious if anyone here  had ran into this or not.. 
 
Event Type:	Information 
Event Source:	CSAgent 
Event Category:	Local Event Mgr  
Event ID:	256 
Date:		5/24/2006 
Time:		12:02:40 AM 
User:		N/A 
Computer:	CCM 
Description: 
[2006-05-24 00:02:40.575] [PID=8208] [AgentUI]: listener_th: It took too long (88672 millisec) to process event with code=650: type=EVTM EvSrcComp=6 EvDstComp=4 EvCode=AUI_AGENT_STATUS_UPDATE 
  
Event Type:	Information 
Event Source:	CSAgent 
Event Category:	Local Event Mgr  
Event ID:	256 
Date:		5/24/2006 
Time:		12:03:00 AM 
User:		N/A 
Computer:	CCM 
Description: 
[2006-05-24 00:03:00.826] [PID=8208] [AgentUI]: DIPC_get_unique: Failed to write to comp Csamanager on fixed channel Global\Csamanager_ch_00000000: 3006 
 

Event Type:	Error 
Event Source:	Service Control Manager 
Event Category:	None 
Event ID:	7031 
Date:		5/24/2006 
Time:		12:02:42 AM 
User:		N/A 
Computer:	CCM1 
Description: 
The Network Associates McShield service terminated unexpectedly. It has done this 26 time(s). The following corrective action will be taken in 0 milliseconds: No action.