[cisco-voip] we are recieving a N/A on calling number

Davis, Michael Michael_Davis at eLoyalty.com
Fri May 26 16:38:56 EDT 2006


I get lucky once in a while. :-)
 
 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Kevin Thorngren
Sent: Fri 5/26/2006 3:12 PM
To: James Grace
Cc: ciscovoip Voip
Subject: Re: [cisco-voip] we are recieving a N/A on calling number


I believe that message is coming from the TELCO not CCM. Have you verified that the ISDN switch type you have defined is the correct one? 

Michael has a good point that we were overlooking the call reference in the setup and disconnect messages :-) The same applies below. More debug info is needed to see the disconnect that corresponds to the call setup. 

What is 3035? Can you complete calls without caller ID to other destinations? 

Have you looked at CCM traces to see what CCM is doing with the call? 

What are the differences in the debug isdn q931 for a working call from your cell phone versus the non-working call from your cell phone. Hopefully to the same destination. 

Kevin 
On May 26, 2006, at 2:43 PM, James Grace wrote: 


	We I do a *67 on my cell.  I get  "Im sorry we are currently experiencing system problems. 
	

	From: Kevin Thorngren [mailto:kthorngr at cisco.com] 
	Sent: Friday, May 26, 2006 2:51 PM 
	To: James Grace 
	Cc: cisco-voip at puck.nether.net 
	Subject: Re: [cisco-voip] we are recieving a N/A on calling number 
	

	The below debug looks normal and there are no errors or reject messages from the CCM to the telco. The same is true with the previous debug you sent, except we did not see the disconnect cause code. The ISDN signaling looks to be fine. The call is being disconnected from the PSTN side, whether the disconnect is initiated by the telco or the caller would be interesting to know. Again, what does the caller hear when placing the call? 

	CCM does not care about the calling party info. Have you compared q931 debug to a working call to see what differences there are in the signaling? 

	Kevin 
	On May 26, 2006, at 1:59 PM, James Grace wrote: 

	Is there a way to tell CM or the GW to complete the call when the calling number = N/A.  I just talk to the carrier ATnT  and they said we rejecting the call because of what they are send us.  we are receiving a N/A on calling number when I do isdn q931 . 
	
	
	*May 26 15:24:41.164: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8  callref = 0x01E 
	        Bearer Capability i = 0x8090A2 
	                Standard = CCITT 
	                Transfer Capability = Speech 
	                Transfer Mode = Circuit 
	                Transfer Rate = 64 kbit/s 
	        Channel ID i = 0xA98381 
	                Exclusive, Channel 1 
	        Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band in 
	        Calling Party Number i = 0x00C3, N/A 
	                Plan:Unknown, Type:Unknown 
	        Called Party Number i = 0x80, '3035' 
	                Plan:Unknown, Type:Unknown 
	*May 26 15:24:41.180: ISDN Se0/0/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0 
	        Channel ID i = 0xA98381 
	                Exclusive, Channel 1 
	*May 26 15:24:41.408: ISDN Se0/0/0:23 Q931: TX -> ALERTING pd = 8  callref = 0x 
	        Progress Ind i = 0x8088 - In-band info or appropriate now available 
	*May 26 15:24:41.548: ISDN Se0/0/0:23 Q931: TX -> CONNECT pd = 8  callref = 0x80 
	*May 26 15:24:41.572: ISDN Se0/0/0:23 Q931: RX <- CONNECT_ACK pd = 8  callref =0 
	*May 26 15:24:47.692: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8  callref = 
	        Cause i = 0x8390 - Normal call clearing 
	*May 26 15:24:47.704: ISDN Se0/0/0:23 Q931: TX -> RELEASE pd = 8  callref = 0x80 
	*May 26 15:24:47.732: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8  callref 0 
	
	James D. Grace 
	CCNP CCNA MCSE MCDBA 
	Sr. System Engineer / Professional Svc. 
	Digitel Corporation 
	
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