[cisco-voip] Unity 4.0(5) - IP Fax Service 2.0.0(30) - ImageMaker Rendering Problems

[Jose Mujica]

Hi. I'm using the IP Fax service for outbound faxing using off-ramp on a Cisco
VoIP Gateway. I can send .txt,.htm attachment and the rendering works ok. When
I sent .pdf attachment rendering fails. I already installed the Acrobat Reader
application on the Unity Server. Also I follow the whitepaper "Unity IP Fax
Outbound Troubleshooting" and when I tried to manually do the rendering to
test it out it fails with a "Document Conversion Failed on Job X. Reason:
PrintTo command does not exist" pop up. I tried posting the screen capture but
it won't get through. 

 If I try testing the rendering from a DOS prompt using the PDFILCNV command
under the imagemaker directory it works as expected and it creates the .tif
file. Any ideas? I already reboot the unity server but the rendering problems
still appears.. I also added the .pdf extension under unity tools depot 3rd
party fax configuration tool for Cisco Unity Fax option.


Thanks in advanced,
-Jose