[cisco-voip] iDivert softkey issue

Wes Sisk wsisk at cisco.com
Sun Nov 5 12:15:21 EST 2006


was speakerphone disabled in the phone configuration?
CSCef55202 Idivert softkey does not work with speakerphone disabled

looks like idivert is also known to not function when voicemail is  
unreachable.

/Wes

On Nov 4, 2006, at 11:00 PM, Erick Bergquist wrote:

Anyone ever see issue where the IDivert softkey did not do anything  
(phone just keeps ringing) in CCM 4.0(2a) with 7.2.4 phoneload on a  
7940?  Rebooting the phone did not get it working, updating the phone  
in CCM did not have any effect.  Had to completely delete the phone  
from CCM and re-add it back in and now IDivert is working again.   
Have done some bug searches and release notes to try to find a bug  
but not seeing anything.

Thanks, Erick






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