[cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports missing?

[Jonathan Charles]

If only it were that easy...



Jonathan

On 11/6/06, Rhodes, Geoff <GRhodes at rbh.com> wrote:
>
>  Ah!  Thanks very much Jonathan.  Take the day off....
>
> Take care.
>
> - Geoff
>
>  ------------------------------
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Monday, November 06, 2006 12:00 AM
> *To:* Ben D. Kusa
> *Cc:* Rhodes, Geoff; ciscovoip
> *Subject:* Re: [cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports
> missing?
>
> You need to download all the CD images, not just the Unity ones... there
> are a bunch of Service Pack CD's out there and you need CD 1 and it is:
>
> CiscoUnity4.2.1-ServicePacks-ENU-CD1\CrystalReportRuntime
>
>
>
>
> Jonathan
>
> On 11/5/06, Ben D. Kusa <BDKusa at sgh.com> wrote:
> >
> > Yes I ran into the same thing, upgrade kept asking for crystal msi. I
> > think I got the msi off the full install cds instead of the upgrade
> > ones. Its been a while though
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rhodes, Geoff
> > Sent: Sunday, November 05, 2006 8:37 PM
> > To: ciscovoip
> > Subject: [cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports missing?
> >
> > Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept coming up
> > saying the new version of Crystal Reports must be installed.  When I go
> > to the Crstal Reports folder that was created from the CD1 zip file,
> > it's empty.  I downloaded the CD1 image a second time to make sure, must
> > it's empty.  Anyone run into this?
> >
> > Frustrated...
> >
> > Geoff Rhodes
> > IT Director
> > Robinson, Bradshaw & Hinson, P.A.
> > grhodes at rbh.com
> >
> > _______________________________________________
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> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > _______________________________________________
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> >
>
>
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