[cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports missing?

[Rhodes, Geoff]

Ah!  Thanks very much Jonathan.  Take the day off....
 
Take care.
 
- Geoff

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Monday, November 06, 2006 12:00 AM
To: Ben D. Kusa
Cc: Rhodes, Geoff; ciscovoip
Subject: Re: [cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports
missing?


You need to download all the CD images, not just the Unity ones... there
are a bunch of Service Pack CD's out there and you need CD 1 and it is:

CiscoUnity4.2.1-ServicePacks-ENU-CD1\CrystalReportRuntime




Jonathan


On 11/5/06, Ben D. Kusa <BDKusa at sgh.com> wrote: 

	Yes I ran into the same thing, upgrade kept asking for crystal
msi. I
	think I got the msi off the full install cds instead of the
upgrade
	ones. Its been a while though
	
	-----Original Message-----
	From: cisco-voip-bounces at puck.nether.net
	[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rhodes,
Geoff
	Sent: Sunday, November 05, 2006 8:37 PM
	To: ciscovoip 
	Subject: [cisco-voip] Cisco Unity 4.2 Upgrade - Crystal Reports
missing?
	
	Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept
coming up
	saying the new version of Crystal Reports must be installed.
When I go 
	to the Crstal Reports folder that was created from the CD1 zip
file,
	it's empty.  I downloaded the CD1 image a second time to make
sure, must
	it's empty.  Anyone run into this?
	
	Frustrated...
	
	Geoff Rhodes 
	IT Director
	Robinson, Bradshaw & Hinson, P.A.
	grhodes at rbh.com
	
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