[cisco-voip] Backup Restore issues

[Wes Sisk]

yep, definitely entitled to physical media.  especially since it's the 
only way to achieve what you need to do.

Anthony Kouloglou wrote:
> Wes,
> thanks again for your help.
> My customer has a contract and that is why we have UPGRADES from 4.1 
> to 4.2 and 4.1 to 5.0
> But is he intitled to have CDs 4.2.1 or 4.2.3?
>
> Anthony
>
> Wes Sisk wrote:
>> your subscriber will have to be installed from scratch using 4.2(1) 
>> disks.
>>
>> This would work, other than the fact 4.2(3) is now shipping:
>> Customer is entitled to free upgrade so long as they purchased a 
>> contract.  Use the Product Upgrade Tool to get them.
>> http://www.cisco.com/upgrade
>> give it your contract number and request a set of 4.2 install disks.
>>
>> So you have a choice:
>> 1. restore your BARS backup, then upgrade to 4.2(3) and install 
>> subscriber using disks from the Product Upgrade Tool above.
>> 2. contact TAC and request 4.2(1) install media.  Make sure you 
>> specify that you need 4.2.1 and not 4.2.3.
>>
>> /Wes
>>
>> Anthony Kouloglou wrote:
>>> Hi,
>>> i have a BARS backup image of a standalone CCM 4.2(1)
>>> I have built a new CCM with the same name, domain, IP etc and i 
>>> restored this image with the same BARS version with
>>> no problem!! Everything was very smooth!
>>>
>>> BUT,
>>> i wanted to restore the same Image to a fresh CCM CLUSTER with one 
>>> publisher and one subscriber.
>>> The pulisher has the same name, IP etc of the server whom i have the 
>>> image.
>>>
>>> The cluster was ready: OS upgrades to both servers, ccm version the 
>>> same. The CCM up and running for both servers but there was no config.
>>> I restored the image that i had only to the publisher and everything 
>>> seem to be OK till i noticed...
>>> that the subscriber was missing from the config after the reboot!!I 
>>> have added it later but there are many strange things  occuring till 
>>> then (eg. i cannot display the user page from the ccm admin web page 
>>> at any browser)
>>>
>>> I was wondering if the best thing to do is:
>>> 1. Built the Publisher to the same version 4.2(1) as the image is
>>> 2.restore the image of the old 4.2(1)
>>> 3.Build the Subscriber from the beginning so it copies the database 
>>> and the config correctly from the publisher when it is installed at 
>>> the first place.
>>>
>>> If so,
>>> the problem is that the customer had bought 4.1(3) and now we only 
>>> have the 4.2(1) upgrade.
>>>
>>> Due to the fact that the Publisher is 4.2(1), when i try to build 
>>> the subscriber from the beginning, the wizard asks me if it is a 
>>> publisher or subscriber installation. If i choose subscriber it says 
>>> that the publisher is a differnet version and that the installation 
>>> could not continue (remember that i have only 4.1(3) cds!)!!
>>> Does anyone know if cisco could help me by sending me 4.2(1) 
>>> installation cd?
>>>
>>> Thanks a lot for your time.
>>> Anthony
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>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>   
>>