[cisco-voip] unity 0 prefix extensions

Robert Kulagowski bob at smalltime.com
Mon Nov 6 15:18:41 EST 2006


> We have just added extensions to our network that are 02XX. The issue we
> have is when users dial the dedicated Unity Voicemail Pilot and dial
> their extension; they receive a message that the attendant is not
> available -- since they dialed 0.
> How do we set unity to not treat 0 as an attendant? Is there an
> equivalent to a translation pattern for Unity?

Is your "0" key on the caller input set to "Locked"?  What is your 
"Allow Caller to dial extension during greeting" set to?


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