[cisco-voip] unity 0 prefix extensions
IT
it at cimgroup.com
Mon Nov 6 15:38:37 EST 2006
Yes, Zero was locked. We unlocked it in our "Opening Greeting" and now
we are good to go...
Thanks,
Avidan
-----Original Message-----
From: Robert Kulagowski [mailto:bob at smalltime.com]
Sent: Monday, November 06, 2006 12:19 PM
To: IT; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] unity 0 prefix extensions
> We have just added extensions to our network that are 02XX. The issue
> we have is when users dial the dedicated Unity Voicemail Pilot and
> dial their extension; they receive a message that the attendant is not
> available -- since they dialed 0.
> How do we set unity to not treat 0 as an attendant? Is there an
> equivalent to a translation pattern for Unity?
Is your "0" key on the caller input set to "Locked"? What is your
"Allow Caller to dial extension during greeting" set to?
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