[cisco-voip] CM 4.1(2) error message when using CCM Admin

Rhodes, Geoff GRhodes at rbh.com
Wed Nov 8 08:49:37 EST 2006


Thanks for the response, Wes.  I wanted to give some follow up info.
This was happening for EVERY phone we tried, not just one or two.  After
about an hour we tried it again and it worked.  Whatever was causing it
"fixed itself".  Strange.
 
Again, thanks for responding.
 
- Geoff

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, November 07, 2006 6:25 PM
To: Rhodes, Geoff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CM 4.1(2) error message when using CCM Admin


phone is missing attributes from the database.  only way to recover is
to tick the box on left, then go to bottom and use 'delete selected'.

then rebuild the phone.

/Wes

Rhodes, Geoff wrote: 

	Using CCMAdmin to pull up a phone, we find the phone under the
"Find and List Phones" screen, but when we click on the link to pull up
the phone config, we get the following error message:
	 
	

	Error


	The following error occurred while trying to retrieve the
information for the requested phone.

	selecting device: OK
	Getting RIS for device: OK
	Getting device properties: OK
	authenticationStr [object Object]OK
	keySizeList 2OK
	certOperationList 1OK
	upgradeFinishTime OK
	LSCStatus 1

	Wrong number of arguments or invalid property assignment
(-2146827838)

	 

	Anyone seen this one before?  Just started doing this today.

	 

	Thanks in advance.

	 

	
	Geoff Rhodes
	Director, Information Technology
	Robinson, Bradshaw & Hinson, P.A.
	704 / 377-8188
	grhodes at rbh.com
	 
	
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