[cisco-voip] Call Handler send to CCM
Nick Kassel
Nick.Kassel at Charles-Stanley.co.uk
Thu Nov 16 10:52:48 EST 2006
Do you set the transfer options for the hunt pilot to Yes, ring a subscriber at this extension and does the hunt pilot need to be a subscriber?
Also does it matter who is the owner of the call handler?
________________________________
From: Ed Leatherman [mailto:ealeatherman at gmail.com]
Sent: Thu 16/11/2006 14:43
To: Nick Kassel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Handler send to CCM
Make a second call handler, maybe call it "Transfer to <number>". Set up the transfer options to ring the number for your hunt group. Then in your main call handler, after it plays the greeting have it attempt to transfer to the new "Transfer to <number" call handler.
On 11/16/06, Nick Kassel <Nick.Kassel at charles-stanley.co.uk> wrote:
Can anyone advise how I can get a Unity call handler to send back to the call manager after it has played it's greeting.
Basically i want a call to come into unity, hit a call handler, play a message and then send back to a call manager hunt group.
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