[cisco-voip] Call Handlers

Jonathan Charles jonvoip at gmail.com
Mon Nov 20 12:28:14 EST 2006


Check your Restriction Tables in Unity... By default, calling outbound is
not allowed.



Jonathan

On 11/20/06, Nick Kassel <Nick.Kassel at charles-stanley.co.uk> wrote:
>
>  I am trying to build a call handler with caller Input such as press 1 to
> transfer to mobile, press 2 to leave a message.
>
>
>
> I have added a new call handler called Transfer to Mobile, to this I have
> added the mobile number to Call Transfer settings Yes, ring subscriber at
> this number.
>
>
>
> I have changed the standard greeting on my subscriber account and in the
> Caller Input changed Key 1 to Send caller to Call Handler (Transfer to
> Mobile) and Key 2 to Take Message.
>
>
>
> The owner of the Call Handler Transfer to Mobile is the Example
> Administrator account and my subscriber account has the default
> administrator Class of Service.
>
>
>
> When I call this subscriber account I get the greeting I recorded but when
> I press 1 to transfer to mobile I get the prompt saying that the Example
> Administrator is not available.
>
>
>
> Can anyone advise what I am missing here, so I have to add call routing to
> forward the calls back to the CCM or could it be something to do with the
> restriction tables?
>
>
>
>
>
>
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