[cisco-voip] call transfer out of unity

[Karl Whitson]

Candese,

 

You can accomplish the same thing you are doing now with Call Handlers,
as long as your unity ports have access to make an offnet call.  You
just need to put the cell phone number in the Call Handler.  Then point
the caller input in the subscriber account to that Call Handler.  You
are still creating a Call Handler per person but Call Handlers are free,
no need to burn a subscriber license.

 

Karl Whitson

CMB Technologies

40 Cape Rd.

Milford, MA  01757

DID:  (508) 422-8413

Cell:  (603) 930-4189

Fax:  (508) 634-8678

Karl.Whitson at cmbtec.com

www.cmbtec.com

TO OPEN A SUPPORT CASE EMAIL SUPPORT at CMBTEC.COM
<mailto:SUPPORT at CMBTEC.COM>  OR CALL (508) 422-8429

  

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Candese Perez
Sent: Wednesday, November 22, 2006 12:23 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] call transfer out of unity

 

Does anyone know of a way to transfer a call out of unity using caller
input.  We are currently using caller input to redirect to a unity dummy
account that corresponds with a dummy number in CM that is set to
forward to external #'s like cell phones.  
The problem is that we are using 2 unity licenses for each customer as
we have to create a standard user account and a dummy account to use
caller input transfer in unity. 
Looking for a way to conserve licenses.

Any ideas how to get around this?

Thanks!

candese

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