[cisco-voip] call transfer out of unity

[Lelio Fulgenzi]

only thing to worry about is that callhandlers don't span Unity networking domains, or they didn't in v4.0. internet subscribers do and can be used to accomplish the (almost) same thing.

advantage to callhandlers is that owners can modify the greetings using the callhandler greetings administrator. internetsubscribers have no greeting if i am not mistaken.
  ----- Original Message ----- 
  From: Karl Whitson 
  To: Candese Perez ; cisco-voip at puck.nether.net 
  Sent: Wednesday, November 22, 2006 4:58 PM
  Subject: Re: [cisco-voip] call transfer out of unity


  Candese,

   

  You can accomplish the same thing you are doing now with Call Handlers, as long as your unity ports have access to make an offnet call.  You just need to put the cell phone number in the Call Handler.  Then point the caller input in the subscriber account to that Call Handler.  You are still creating a Call Handler per person but Call Handlers are free, no need to burn a subscriber license.

   

  Karl Whitson

  CMB Technologies

  40 Cape Rd.

  Milford, MA  01757

  DID:  (508) 422-8413

  Cell:  (603) 930-4189

  Fax:  (508) 634-8678

  Karl.Whitson at cmbtec.com

  www.cmbtec.com

  TO OPEN A SUPPORT CASE EMAIL SUPPORT at CMBTEC.COM OR CALL (508) 422-8429

   


------------------------------------------------------------------------------

  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Candese Perez
  Sent: Wednesday, November 22, 2006 12:23 PM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] call transfer out of unity

   

  Does anyone know of a way to transfer a call out of unity using caller input.  We are currently using caller input to redirect to a unity dummy account that corresponds with a dummy number in CM that is set to forward to external #'s like cell phones.  
  The problem is that we are using 2 unity licenses for each customer as we have to create a standard user account and a dummy account to use caller input transfer in unity. 
  Looking for a way to conserve licenses.

  Any ideas how to get around this?

  Thanks!

  candese



------------------------------------------------------------------------------


  _______________________________________________
  cisco-voip mailing list
  cisco-voip at puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20061122/559c1e34/attachment.html 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 2318 bytes
Desc: not available
Url : https://puck.nether.net/pipermail/cisco-voip/attachments/20061122/559c1e34/attachment.jpe