[cisco-voip] IPCC: Best way to present queue stats to everyone?

[Matthew Melbourne]

On 29 Nov, "Voll, Scott" <Scott.Voll at wesd.org> wrote:
> I have seen where someone make a XML app for the phone that could look
> at each queue, who was logged in, how many, and how long the longest
> person had been in there.
>  
>
> Pretty neat and it was home grown also.

I don't know if it's any use to anyone, but I've just posted an ASP page
which fetches CSQ statistics from the IPCC database to the Cisco Forums:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1dd8d187

It demonstrates how to pull stats from the database and use them in a web
page. Any HTML formatting can be used, so my next task is to use this
"proof-of-concept" code to generate a suitable display for a large plasma
screen, as an alternative to a wallboard.

Cheers,

Matt

-- 
Matthew Melbourne