Is there some way I can find out what?s my hold rate.. Is there some log I?m cm that will show how many user on hold James D Grace CCNP CCNA MCSE MCDBA Sr. System Engineer Email: grace.jd at gmail.com email: jgrace at digitel.net MSN Messenger ID: grace.jd at gmail.com MAC IChat ID: jgrace29 at mac.com