[cisco-voip] Attendant Console, SRST, hunt pilots

[Ryan Ratliff]

Also make sure there are no shared lines being used.  There are several bugs
out there involving AC, parked calls, and shared lines. 


-Ryan 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matt Slaga (US)
Sent: Tuesday, October 03, 2006 2:44 PM
To: Robert Kulagowski; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console, SRST, hunt pilots

The ac user created in DCDirectory is associated with all pilot points and
attendant phones.  This is how it can see and handle parked calls.

I would configure your receptionist with two or three fictional numbers and
add these into your hunt group.  Any Attendant Console install is pretty
much "by the book".

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert Kulagowski
Sent: Tuesday, October 03, 2006 2:38 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console, SRST, hunt pilots

Any thoughts on the rest?  I can see needing pilot points and hunt groups if
I had multiple AC users at a site answering a common number, but is it
needed for just a single receptionist answering one DN?  Or is

this going to be a "install according to the docs first" type of situation?
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